Terms for Ordering

Thank your for visiting our shoppe! Please read the following terms carefully, and let us know if you have any questions.

1) DISCUSS YOUR ORDER. Get in touch with us about what you want! During this initial discussion, we will discuss flavor and design options as well as what level of pricing your pops fall under. We will also determine a date for delivery. This initial discussion help us gather what we need for planning and invoicing, but things are not confirmed just yet.

2) CONFIRM YOUR ORDER AND PAY THE RETAINER. We will email you an invoice detailing your order and listing the final cost. We ask that you please review the order details and pay a non-refundable retainer fee. This deposit locks in your order and sets your delivery date. Retainer rates are as follows:

If your order total is $99 or less, including travel expenses, please pay in full when you place your order.

If your order is $100 or more, please pay a 50% retainer when ordering, then pay the remaining %50 + travel expenses upon delivery.

We accept the following payment methods: Apple Pay, cash, Cash App, check, credit card, PayPal, and Venmo. **Tips are neither required nor expected. All sales will be subject to the Virginia food sales tax of 2.5%.

All retainers are non-refundable, as we begin baking cakes once orders are confirmed, so we risk a waste of materials, ingredients, time, and labor if customers cancel. You will have three days after placing an order to make any changes in decoration (this might require a revised invoice), but it may be too late to request changes in flavor, depending on where we are with the baking and what our delivery timeline is. We do understand that preferences change, so please reach out to us if you want something different than what you originally asked for. If there is time to make changes, we will do our best to honor your requests. When we cannot, we will let you know. We never want anyone to be surprised in a bad way!

3) DELIVERY. Depending on timing and your location, YumCrum Shoppe may be able to do a direct delivery to your requested address. A fee will be incurred for travel expenses at the following rate:

Free delivery within a 10-mile radius of our address

$1 per mile (roundtrip) within a 30-mile radius of our address

Outside the 30-mile radius - let’s talk so we can figure out where to meet that’s within 30 miles for each of us!

To cut down on travel expenses, we suggest making deliveries to agreed-upon midpoint locations. We are located in Sterling, VA and can meet you halfway between our address and yours. Grocery stores, malls, and other well-known public places are great pickup points.